Shipping Policy

Who We Are
Orlano Dublin ("we," "us," or "our") operates the website https://orlano-dublin.com/ Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs
Free Shipping: We offer free shipping on all orders.

Shipping Range
Delivery Area: We currently ship within Ireland.
Future Expansion: We are considering expanding our delivery areas.

Order Processing Time
Processing Time: Orders are processed within 1–3 business days, Monday to Saturday.

Cut-off Time: Orders placed before 5:00 PM (GMT+00:00) GMT+00:00 (Dublin) will be processed the same day; those placed after will be processed the next business day.

No Shipping Days: Orders are not processed on Sundays.

Delivery Time
Estimated Delivery: Orders typically arrive within 7–10 business days after processing.

Shipping Process
Courier Services: We use reliable carriers such as
DHL,
DPD,
Royal Mail and
FedEx
for all shipments.

Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items
Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns
Returns Policy: For detailed return instructions, please refer to our Returns Policy.

Contact Us
If you have questions or concerns about this Shipping Policy, please contact us:

Business registration name: Saars E-comm
Trade name: Orlano Dublin
Email: info@orlano-dublin.com
Phone: +31 6 84412547
Address: Veilingdreef 85, 3331 RE Zwijndrecht, Netherlands
Chamber of Commerce (KvK): 88301915
VAT number: NL004578108B82

Customer Service Hours
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM